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Customer Support Executive – Bangalore
Full time posted 3 years ago in TelecommunicationsJob Detail
- Career Level Executive
- Experience 1 year to 3 year
- Industry Telecom
- Qualifications 12TH / PUCDiploma
Job Description
Job description
Roles and Responsibilities:
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
Please apply with Updated Resume.
Regards
HR
Full Time, Permanent
Customer Success, Service & Operations – Other
Education
Any Graduate